AI visibility FAQ
Understand what we measure, what the report includes and what no provider can honestly guarantee.
AI Visibility Report
Example Company USA
Example Company USA scores 76/100 and ranks second among six measured brands. The brand appears in 18 of 28 AI answers. ChatGPT is the strongest platform; the largest growth opportunities are comparison questions, verifiable expertise and structured data.
Mentioned organically
13/20
Top-three recommendations
13
Own website as source
29%
First recommended action
Publish a buyer guide with clear comparison criteria
Northstar Competitor appears more often and ranks higher in purchase and comparison questions.
AEO
How AI visibility is measured and how AEO builds on a sound website foundation.
Scans
Campaign setup, duration and reliability of complete or partial scans.
Plans and payment
The one-time analysis, billing and optional next steps.
Reporting
What your report contains and how later measurements are compared.
Privacy and security
Protection of business data, reports and integrations.
What is AEO?+
AEO stands for Answer Engine Optimization. It helps your business become clear, trustworthy and citeable for answer engines such as ChatGPT, Claude, Gemini and Perplexity.
Does AEO replace SEO?+
No. SEO makes your website discoverable and understandable. AEO builds on that foundation and measures mentions, positions, sources, competitors and the story AI tells about your business.
Why can an AI answer change over time?+
Generative systems do not produce the exact same wording every time and models change. Roby therefore measures a fixed campaign across multiple topics and evaluates patterns instead of one isolated chat.
Which AI platforms are measured?+
Depending on the product, Roby measures ChatGPT, Gemini, Perplexity and Claude. The report shows each platform and the technical model details for the measurement.
How are questions selected for my business?+
The campaign uses your industry, services, customer profile, competitors and local focus. Questions cover discovery, comparison, purchase intent, trust, price and local intent.
How long does a full scan take?+
Duration depends on the number of questions, platforms and website pages. The audit runs in the background and its current stage is shown in the portal.
What does partially completed mean?+
At least one AI platform returned useful results while another platform or part of the campaign could not be processed. The report states what is missing.
What do I receive for $499?+
You receive a one-time analysis of ChatGPT, Gemini, Claude and Perplexity, a relevant competitor comparison, a website review, a prioritized website action plan, a shareable PDF and a scheduled 30–45 minute personal walkthrough.
Is the AI Visibility Analysis a subscription?+
No. You pay $499 for one complete analysis and nothing renews automatically. Afterwards, you decide whether to implement the improvements, ask for help or measure again later.
Can you help my web developer?+
Yes. After the analysis, you can add a $295 web developer handoff with page-by-page topics, examples, evidence and clear instructions. A scoped implementation sprint is available from $1,495.
When is a follow-up measurement useful?+
A follow-up is most useful after your website has changed, usually after about 8–12 weeks. For $249, we measure the same fixed baseline and show what changed. Four quarterly checks are available for $895.
Are taxes included?+
Displayed business prices exclude applicable taxes unless stated otherwise. Stripe collects billing details and provides the final invoice after payment.
What is included in the AI visibility report?+
The report shows whether your business is mentioned, which competitors and sources appear, why this happens and the three improvements to tackle first.
Can I compare a later measurement fairly?+
Yes. A follow-up uses the same fixed questions and measurement method. Your report shows what improved, stayed the same or declined, so you evaluate the overall pattern rather than one random AI answer.
Are my business data and AI answers private?+
Yes. Organizations are isolated and reports are available only to authorized users. Sensitive integration credentials are encrypted and never included in reports.
Still have questions?
Start with a free AI Scan and see which insights you can unlock.
You do not need to buy a dashboard before you see evidence. The first check shows where you stand.
