AI visibility FAQ
Understand what we measure, what the report includes and what no provider can honestly guarantee.
AI Vindbaarheid Rapport
Voorbeeldbedrijf Nederland
ChatGPT is de sterkste AI-dienst met 82/100 en de beste gemiddelde positie.
Share of voice
34%
Gem. positie
2.2
Citations
43%
AEO
How AI visibility is measured and how AEO builds on a sound website foundation.
Scans
Campaign setup, duration and reliability of complete or partial scans.
Plans and payment
Product selection, billing and subscription changes.
Reporting
What your report contains and how scheduled reporting works.
Privacy and security
Protection of business data, reports and integrations.
What is AEO?+
AEO stands for Answer Engine Optimization. It helps your business become clear, trustworthy and citeable for answer engines such as ChatGPT, Claude, Gemini and Perplexity.
Does AEO replace SEO?+
No. SEO makes your website discoverable and understandable. AEO builds on that foundation and measures mentions, positions, sources, competitors and the story AI tells about your business.
Why can an AI answer change over time?+
Generative systems do not produce the exact same wording every time and models change. Roby therefore measures a fixed campaign across multiple topics and evaluates patterns instead of one isolated chat.
Which AI platforms are measured?+
Depending on the product, Roby measures ChatGPT, Gemini, Perplexity and Claude. The report shows each platform and the technical model details for the measurement.
How are questions selected for my business?+
The campaign uses your industry, services, customer profile, competitors and local focus. Questions cover discovery, comparison, purchase intent, trust, price and local intent.
How long does a full scan take?+
Duration depends on the number of questions, platforms and website pages. The audit runs in the background and its current stage is shown in the portal.
What does partially completed mean?+
At least one AI platform returned useful results while another platform or part of the campaign could not be processed. The report states what is missing.
What is the difference between a one-time audit and a subscription?+
The audit is one complete measurement with a final report. A subscription repeats the measurement, stores history and shows changes over time.
Can I upgrade or downgrade later?+
Yes. Upgrades can take effect after successful payment. Downgrades are scheduled for the end of the current paid period.
Can I cancel my subscription?+
Yes. Cancellation stops the next renewal and access continues until the end of the period that has already been paid.
Are taxes included?+
Displayed business prices exclude applicable taxes unless stated otherwise. Stripe collects billing details and provides the final invoice after payment.
What is included in the AEO report?+
The report includes visibility scores, topic and funnel coverage, platform results, prompts and positions, brand perception, sources, competitors, AI readiness, site health and a prioritized 30/60/90-day plan.
Can reports be delivered automatically?+
Subscription plans support scheduled reporting within their limits. Recipients and schedules are managed in My Reports.
Are my business data and AI answers private?+
Yes. Organizations are isolated and reports are available only to authorized users. Sensitive integration credentials are encrypted and never included in reports.
Still have questions?
Start with a free AI Scan and see which insights you can unlock.
You do not need to buy a dashboard before you see evidence. The first check shows where you stand.